Terms and Conditions

01. The student, or their legal representative if they are a minor, undertakes to provide accurate and complete data at enrolment and to update it if it changes.

02. The Codaquest training program the student (or legal representative if a minor) enrols in is known to them and based on the legislation in force at the time of signing.

03. The price is due at enrolment, under the payment terms agreed at that time where applicable. All our prices are exclusive of taxes (VAT excepted, which is included).

04. In case of non-payment at due date, and once a delay of 30 (thirty) days is noted, a flat-rate penalty of 15% of the amount due will be payable by right, without reminder or formal notice.

05. In case of a delay of more than 2 (two) months, the enrolment amount will, by right and without reminder or formal notice, be subject to an agreed interest rate of 10% per year, in addition to the 15% penalty clause provided for in article 4.

06. Codaquest reserves the right to refuse the student access to the training until the payment delay is resolved. No cancellation and/or modification of the enrolment will be accepted.

07. A student, or their legal representative if they are a minor, requesting such cancellation or modification acknowledges that the training they signed up for will be lost and that its full cost will remain due.

08. Accordingly: a) The deposit paid at enrolment is definitively acquired by Codaquest and will not be refunded upon cancellation, for any reason whatsoever. b) In case of cancellation of the training, the student (or legal representative) will be required to settle all instalments in full.

09. By exception to the above, enrolment in the annual classes includes a one-week trial period for new enrolees, with a free introductory class on a date set by Codaquest. The booking of this free trial period by the student, or by their legal representative if a minor, constitutes by operation of law their express, irrevocable and unconditional acceptance of these Terms and Conditions, including the provisions relating to the annual commitment set out in articles 10 to 13 below.

10. A participant who does not wish to continue the annual classes after the trial period may withdraw free of charge.

11. The withdrawal request must be submitted at least 24 hours before the end of the first week of classes.

12. A student who decides to continue the annual classes after the trial period, whether by express confirmation or by failing to file a withdrawal request within the time limits set out in article 11, enters into a firm, definitive and irrevocable contractual commitment covering the entire academic year then in progress. This commitment entails the obligation to pay the total price of nine hundred and fifty euros (€950) inclusive of all taxes, payable in ten (10) successive monthly instalments of ninety-five euros (€95) each, in accordance with the schedule agreed in writing at enrolment. Oral confirmation of continuation, obtained from the student or their legal representative if a minor during a telephone exchange or in person at the end of the trial period, constitutes express and legally binding consent to this commitment, on the same footing as a handwritten or electronic signature, and obliges the debtor to pay the aforementioned sums in full with no subsequent right of withdrawal.

13. It is expressly recalled that the provisions of art. 8 apply only to new enrolments in annual classes, and in no way to workshops organised during school holidays or to seminars.

14. Failing six enrolees per module, Codaquest reserves the right to cancel it, or to postpone its start until six enrolments are reached. If the module is cancelled, Codaquest will refund it without additional charge.

15. Refund requests must be sent to info@codaquest.com. If the student is prevented from attending classes due to illness (≥ 1 month), and solely upon presentation of a medical certificate, they will have the possibility, once only, to postpone and attend the remainder of their training, at the latest during the following academic year, and provided the training is rescheduled.

16. In no case shall the student be entitled to any refund. Article 7 remains applicable in case of student illness (≤ 1 month).

17. Codaquest is in no way responsible for the condition of the student's equipment, such as computer, screen, keyboard, mouse and speakers (non-exhaustive list). The student is solely responsible for it.

18. The student is prohibited from photographing, filming, recording… (non-exhaustive list) during classes and workshops, and from publishing such content.

19. All copyrights on the website and educational content, including design, software, applications, graphic files, texts, computer code and any other element included on the site, are the exclusive property of Codaquest and/or its service providers and/or its partners, depending on the subject.

20. It is prohibited to copy, distribute, publicly display, translate or transfer to a third party, all or part of the above, without the express prior written authorisation of Codaquest. The site's domain name and the association's marks (registered or not) belong solely to Codaquest.

21. Codaquest's liability for any damage caused by itself or its employees is limited to the amount paid for the course(s).

22. In any case, Codaquest shall not be held liable for any indirect damage whatsoever.

23. As part of the enrolment in the training, Codaquest processes the personal data provided in the enrolment form: first name, last name, postal address, email address…

24. For any question relating to the protection of personal data, the student may contact info@codaquest.com.

25. Personal data is processed for the following purposes: correspondence, invoicing, accounting and the proper execution of the training. If you enrol or contact us, you show an interest in our products; we are therefore entitled to contact you to highlight products that may be of interest.

26. Data collected in this context is not used for any other purpose. In accordance with the above, and except where it is necessary to communicate personal data to companies whose intervention as third-party service providers on behalf of and under the control of Codaquest is required for the aforementioned purposes, Codaquest will not transmit the personal data collected in this context, nor sell, rent or exchange it with any organisation or entity, unless the student is informed in advance and has explicitly consented or unless required by law.

27. Personal data is not transmitted to third countries or international organisations. The personal data of the student, or their legal representative if a minor, is only retained for the duration of their training and for the time legally required to comply with our social, tax and similar obligations. Personal data is then deleted, subject to the application of other laws in force.

28. The student has the right to access and rectify the data concerned. They also have the right to be forgotten, to data portability and to object, as well as the right to refuse profiling and to be notified of security breaches. They may file a complaint about the processing of personal data by Codaquest with the Data Protection Authority: Commission for the protection of privacy Rue de la Presse 35, 1000 Brussels Tel: +32 (0)2 274 48 00 · Fax: +32 (0)2 274 48 35 Email: commission@privacycommission.be

29. By validating the enrolment form, the student and their legal representative if a minor declare that they have read the above and authorise Codaquest to process the personal data they have provided in the context mentioned. The fact that Codaquest has not required, at any time, strict application of all the provisions set out in these general conditions or any other contractual document shall not be interpreted as a waiver of its right to do so.

30. Any dispute of any nature, whether as defendant or claimant, falls within the exclusive jurisdiction of the Courts of Brussels. In all cases, only Belgian law shall apply.